We Offer...
MOD Ministry of Defence Generators Service Repair Emergency
South Wales Police Generators Power Cut
Dyfyd Powys Police Generators
S4C Television Generators Standby Emergency
BBC Generators Repairs
Swalec SSE Generators Electric
Dwr Cymru Welsh Water Generator
Our Clients Include...
JCB Power Products Fix Mechanic Standby Emergency Power Diesel Wales Used Sets
JCB Power Products Fix Mechanic Standby Emergency Power Diesel Wales Used Sets Canopy
JCB Power Products Fix Mechanic Standby Emergency Power Diesel Wales
JCB Power Products Fix Mechanic Standby Emergency Power Diesel Wales
Accreditations/Memberships

We offer the full range of JCB Power Products, as well as other new and used diesel generators, including PTO's, for both prime power and standby (emergency back up) applications, servicing & repairs, and a 24 hour emergency call out service.

A & M Generators Limited, Kidwelly Industrial Estate, Pembrey Road, Kidwelly, SA17 4TF

Registered in England & Wales | Company No: 5733938 | VAT Registration No: 885 9056 69

© 2016 A & M Generators Ltd. Proudly Created by Xposure-Wales

Privacy Policy & Cookies

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A&M GENERATORS LIMITED is committed to protecting your personal information and complying with all applicable legislation in relation to data protection. This policy describes how we collect, use and disclose your personal information.

 

This policy applies to any personal information about you that you provide to A&M generators or which is provided to A&M generators by third parties.

 

The data controller in respect of personal information processed under this policy is A&M generators is (a company incorporated in England with company number 05733938) whose registered office is at unit 2 Kidwelly Industrial Estate, Pembrey Road, Kidwelly SA17 4TF

 

Please contact Shaun Harrison on 01554 891777 or via email info@amgenerators.com should you have any comments or queries in relation to this policy or A&M Generators use of your personal information.

 

 

Why do we collect personal information about you?

 

A&M generators collects personal information about you to provide you with our products and services and to improve and develop these for the future.

 

What Personal Information do we collect?

 

A&M generators collects the following types of personal information from you:

  • Name

  • Date of Birth

  • Address and address history

  • Nationality

  • Contact details such as email address and telephone numbers

  • Financial information and credit history

  • Employment details

 

 

  • Identifiers assigned to your computer or other internet connected device including your Internet Protocol (IP) address

  • Vehicle and/or machine registration and identification numbers

  • Telematics information about the location of your vehicle and/or machine

 

 

How do we receive personal information about you?

 

A&M generators receives personal information about you:

 

  • When you contact us directly, visit our website (www.AMGenerators.com) or use our social media channels, whether to apply for one of our products or services or to make an enquiry or other request.

  • A&M Generators is an approved dealer of J C Bamford Excavators (JCB). If you approach JCB they will provide us with your personal data based upon the machine specification and your geographical location.

  • From our other group companies and our carefully selected business partners who provide products and services, such as introducing brokers, fraud prevention or credit reference agencies or trade bodies.

 

 

How do we use Personal Information about you?

 

A&M Generators and its group may use your personal information for the following purposes:

  • To verify your identity and to identify you when you contact us.

  • As a precursor to entering into or fulfilling a contractual obligation.

  • To make decisions on credit, insurance and other facilities, about you, your financial associate(s), members of your household or your business.

  • To help to prevent fraud and money laundering

  • To help administer, and contact you about improved administration of, any accounts, services and products we have provided before, or provide now or in the future.

  • Recover debts that you owe and trace your whereabouts.

  • To carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical information using data provided by you.

  • To carry out statistical analysis to help with decisions about account management.

  • To contact you for marketing purposes relating to products and services that we think will be of potential interest to you.

  • Ensure any offers of legitimate interest provided to you are appropriate to your circumstances.

Any personal data provided to third parties for the purpose of financing will be processed in accordance with their Privacy Policy. Please refer to the Privacy Policy of the financial organisation for details on how your personal data is processed.

We retain the right, to access, view and interrogate JCB Livelink or any successor telematics system operating on JCB Products that have been supplied by us. We may use this system to verify the location, mode of operation, service history or/any other information held on the system regarding operation and/or performance of such JCB Products.

 

Who do we provide this personal information to?

 

A&M Generators will provide your personal information to:

 

  • The JCB group if you are acquiring or are interested in acquiring JCB Products.

  • Affiliated manufacturers if you are acquiring or are interested in acquiring their products.

  • Financial services providers, such as our preferred supplier of finance facilities JCB Finance Ltd.

  • Fraud prevention agencies, trade bodies and credit reference agencies

  • Marketing providers.

  • Third party debt collection agencies, insolvency practitioners and legal advisors.

  • JCB Finance Ltd who provide machinery quotation software to us.

  • Our service providers who perform services on our behalf, such as banking services and data management firms.   

 

Where we store your information

All personal information we have about you is stored on secure servers operated by A & M Generators. We may also keep certain paper records that are securely stored in lockable filing cabinets with limited access in secure premises

 

 

How long will we keep personal information about you?

 

A&M generators will keep a copy of your personal information for as long as we have a contractual relationship with you, or from the point of a machine or product purchase, and for a period of 6 years thereafter. For personal information which is not linked to a machine purchase we will keep this for a period of 6 years from the date of the record. All SalesMaster quotes will be kept for 12 months from the point of quote.

We may keep your data for longer periods if we cannot delete it for legal, regulatory or technical reasons. Maintaining your personal information for these periods allows us to keep accurate records for our legal obligations and to handle any future complaints.

 

Data Transfers

A & M Generators datacentres operate from within the European Economic Area (EEA) but some of our business partners and the fraud prevention agencies may be located outside the EEA.

Where we transfer customer’s personal information outside the EEA, we will ensure that it is protected in a manner that is consistent with how their personal information will be protected by us in the EEA. This can be done in a number of ways, for instance the country that we send the information to might be approved by the European Commission; or the business partner may have signed up to a contract based on “Standard Contractual Clauses” approved by the European Commission, obliging them to protect customers personal information. In all cases, however, we will ensure that any transfer of personal information is compliant with applicable data protection law.

Cookies

For detailed information on the cookies we use and the purposes for which we use them see the A&M generators Cookie Policy on our website.

 

Your rights

You have the following rights in connection with your personal information processed by A&M generators

  • Access – you can request access to your personal information and further details about how your personal information is handled by A&M generators

 

  • Object – you have the right to object to our processing of your personal information for direct marketing purposes.

 

  • Rectification – you can request rectification of any incorrect personal data held about you.

 

  • Erasure – you can request erasure of any personal data where the processing is based on explicit consent.

 

You have a right at any time to opt-out or withdraw consent of receiving marketing from us and/or to amend the delivery method we use. You can also opt-out from us passing your information to the other businesses listed above for direct marketing purposes. To manage your rights and delivery preferences please follow the instructions in our marketing communications, enquiry forms or write to us at:

 

Post: Marketing Department, A&M generators Unit 2 Kidwelly Industrial Estate, Pembrey Road, Kidwelly SA17 4TF Email: info@amgenerators.com

 

 

You can also exercise any of these rights at any time by contacting us using the contact details provided above.

 

If you are concerned or have questions about how handles your personal data please contact us and we will do our best to assist you. Please note that you have the right to lodge a complaint with the UK Information Commissioner’s Office (or any other appropriate supervisory authority), which may be accessed through the following link https://ico.org.uk/concerns/ .

 

Changes to our privacy policy

A&M generators reserve the right to revise this privacy policy or any part of it from time to time. Please check back frequently to see any updates or changes to our privacy policy.